Terms of service

Terms of Service

These Terms of Service (“Terms”) govern your use of the website operated by Zivlo (“we,” “us,” or “our”). By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our services. 

Account Terms

You may be required to provide accurate and complete information when creating an account or placing an order. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Zivlo reserves the right to suspend or terminate accounts that violate these Terms.

Pricing and Payment

All prices displayed on our website are listed in the applicable currency and are subject to change without notice. While we strive for accuracy, pricing errors may occur, and we reserve the right to correct them.

Payments must be made using the payment methods available at checkout. By completing a purchase, you confirm that you are authorized to use the selected payment method.

Product Descriptions

We make every effort to display accurate product descriptions, images, and specifications. However, Zivlo does not guarantee that all product information is complete, current, or error-free. Minor differences in appearance or packaging may occur.

Order Acceptance

Placing an order does not guarantee acceptance. Zivlo reserves the right to accept, refuse, or cancel any order at its discretion, including for reasons such as stock availability, pricing errors, or suspected fraudulent activity. If payment has already been made, a refund will be issued.

Shipping and Delivery

Orders are typically processed within 1–3 business days unless otherwise stated. Delivery times are estimates and may vary depending on location, carrier performance, and external factors beyond our control.

Zivlo is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.

Returns and Refunds

Returns and refunds are subject to our separate Returns and Refund Policy. Please review that policy carefully for eligibility requirements, timelines, and instructions.

Prohibited Uses

You agree not to use this website for any unlawful or prohibited purpose. This includes, but is not limited to:

  • Violating any applicable laws or regulations

  • Attempting to interfere with website security or functionality

  • Transmitting harmful code or malicious software

  • Engaging in fraudulent, misleading, or abusive behavior

Zivlo reserves the right to restrict access to users who violate these rules.

Limitation of Liability

To the fullest extent permitted by law, Zivlo shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount paid for the product or service in question.

Governing Law

These Terms shall be governed by and interpreted in accordance with applicable international laws, without regard to conflict of law principles. Any disputes shall be resolved in a competent jurisdiction as determined by applicable law.

Contact Information

For any questions regarding these Terms of Service, please contact us at:
📧 [EMAIL ADDRESS]

Changes to These Terms

Zivlo reserves the right to update or modify these Terms at any time. Changes will take effect immediately upon being posted on this page. Continued use of the website constitutes acceptance of the updated Terms